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Peoplecert ITIL-4-DITS (ITIL 4 Leader: Digital & IT Strategy) Certification Exam is a globally recognized certification that validates the proficiency of IT professionals in digital and IT strategy. ITIL 4 Leader: Digital & IT Strategy Exam certification exam is designed to equip the IT professionals with the necessary knowledge and skills to develop and implement a digital and IT strategy that aligns with the business objectives and goals. It is an advanced level certification that focuses on the strategic aspects of IT service management.
Peoplecert ITIL-4-DITS (ITIL 4 Leader: Digital & IT Strategy) Exam is an advanced level certification that is designed for IT professionals who wish to demonstrate their expertise in digital and IT strategy. ITIL 4 Leader: Digital & IT Strategy Exam certification is part of the ITIL 4 framework and is an essential qualification for individuals who are responsible for developing and implementing digital strategies in their organizations. The ITIL 4 Leader: Digital & IT Strategy certification focuses on providing candidates with an in-depth understanding of digital and IT strategy, as well as the skills and knowledge required to develop and implement effective digital strategies.
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Peoplecert ITIL 4 Leader: Digital & IT Strategy Exam Sample Questions (Q35-Q40):
NEW QUESTION # 35
An external service provider is developing a new strategy for delivering social media services. The success of new services depends on high levels of customer satisfaction achieved through the highest level of support to users.
As part of an internal analysis, which factor is MOST important to consider to ensure that the service provider has the capability to provide the service?
Answer: C
NEW QUESTION # 36
An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it. What is the MOST approach to achieve this?
Answer: A
Explanation:
Tailoring strategic communications to the stakeholders' preferences is the best approach to ensure that all key stakeholders are aware of the strategic direction and support it. This means that the organization considers the needs, expectations, interests, and preferences of different stakeholders when communicating the strategy. This can help increase stakeholder engagement, understanding, alignment, and buy-in. Reference: ITIL 4 Leader: Digital and IT Strategy, page 10-11
NEW QUESTION # 37
Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?
Answer: C
NEW QUESTION # 38
Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?
Answer: B
Explanation:
Vision and strategy should be defined in collaboration with the leaders of the organization and division to ensure alignment, coherence, and buy-in across the organization. This can help create a shared understanding of the goals, values, and direction of the organization and its divisions, as well as leverage the expertise and insights of different leaders. Reference: ITIL 4 Leader: Digital and IT Strategy, page 9-10
NEW QUESTION # 39
An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.
Answer: D
Explanation:
Simple automation is about using technology to automate repetitive and standardized tasks that follow clear and detailed procedures. This can help reduce human errors, save time and resources, and improve efficiency and quality. Reference: ITIL 4 Leader: Digital and IT Strategy, page 63
NEW QUESTION # 40
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